Shipping

Last updated: March 31, 2021

 

SHIPPING

 

General Information

To ensure smooth and timely delivery, please make sure that your address is correctly entered and that it includes all required information. PrimaBerry does not take responsibility for lost, misplaced, or incorrectly delivered shipments stemming from incorrect information provided at the time of purchase.

 

UK Shipping

 

Orders under £30

Delivery

Time frame*

Price

Tracking

Standard UK

2-3 business days from dispatch

£3.00

No

First Class UK Signed for **

1-2 business days from dispatch

£5.00 

Yes

 

Orders over £30

Delivery

Time frame*

Price

Tracking

First Class UK Signed for**

1-2 business days from dispatch

FREE

Yes

 

 

* All orders placed by 1:00 PM (Monday to Friday) will be dispatched on the same day.

 

** First Class UK Delivery is by Royal Mail. Delivery aim is next working day; however, this is not guaranteed and very occasionally may take longer.

 

Note: Delivery time to the Scottish Highlands, Scottish Islands, Isle of Man and the Channel Islands may be longer than advertised above.

 

Is your delivery taking too long?

If you haven’t received your order in 10 working days from shipping, please send us an email to: help@primaberry.com.

 

International Shipping

For international shipping outside the UK, please contact us at hello@primaberry.com for a shipping quote. Please, keep in mind that any applicable local duties, customs, and taxes in your country must be paid by the recipient upon delivery. These are not included in the shipping price.